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MANAGING DISORDERLY CONDUCT & THREATENING BEHAVIOR (MDCTB)

(SkillsFuture Singapore Approved Training Organisation)

COURSE REF: CRS-Q-0040273-SEC

Managing disorderly or threatening behaviours is an essential skill that any security officer must have. Many potential incidents could be mitigated or diffused if officers can identify, deter, intervene and appropriately deal with disorderly or threatening behaviours before they turned into something more serious.

Target Audience

New and existing Security Officers

Course Duration

18 hours of classroom facilitated learning + 2 hours of assessment

Class Size

8 pax per class

Assumed Skills & Knowledge

  • Read, write and speak English at WPL Level 4
  • Manipulate numbers at WPN Level 4
  • Act in a professional manner
  • Observe confidently
  • Stay vigilant at all times

Medical Requirement

  • Certified by a medical doctor to be physically fit for work
  • Not to be colour-blind or hearing impaired

At the end of the course, learners will be able to:

  • Prepare for work activities

  • Identify and Deter Disorderly / Threatening Behaviour

  • Deal with Disorderly/ Threatening Behaviour

Training Venue

42 MacTaggart Road #04-01
MacTaggart Building
Singapore 368086

SSIS ATO has expanded its offsite training collaborating with Olympus Training Academy at the following locations :

  1. SSIS @ OLA Toa Payoh Hub – For Threat Observation Training
  2. SSIS @ OLA Jurong East
  3. SSIS @ OLA Tampines

Visit our skillsfuture page for the course dates and more information

COURSE CONTACT PERSON

SSIS ATO: Ms Eunice Koh
admin@standardsis.com
ssisato@standardsis.com

Main Line

+65 6293 3900